Problem
The following installer installation file corruption error occurred while installing the Quick Heal product.
Reason
This error is caused by missing security certificate in Windows OS. This error occurs while installing the Quick Heal product.
solution
Steps to successfully update the security certificate to install the Quick Heal product
Here is a solution to solve this problem.
Solution 1: Keep your computer connected to the Internet while installing the Quick Heal product. If a missing certificate is detected during installation, it will be installed automatically.
Solution 2: To manually install a certificate on a Windows computer without a direct Internet connection, follow these steps:
- Click here to download the latest Trusted Root Certification Authorities. (DigiCert Trusted Root G4)
- To start the Certificate Import Wizard .crt The file you downloaded in step 1.
- click Install the certificate.
- Choose current user click next.
- Select Automatically select certificate store based on certificate type option. click next.
- click finish.
- click Confirm.
After successfully importing the certificate, run Quick Heal’s installer settings file again.
suggestion
Always keep your Windows operating system up to date with the latest updates and security patches. Using the latest version of the operating system avoids the risk of exploits targeting vulnerabilities in the operating system.